Online Banking and Payment Getting Started Guide

Information you’ll need to get started

To use online banking with Quicken you must have Internet access. Before you can set up your Quicken accounts to use the online account access and online payment services, you will need to contact your financial institution for the following:

· Customer ID

· Routing number (for bank accounts)

· Account number

· Personal Identification Number (PIN) or password

NOTE: Your Quicken Customer ID / PIN is the same as you use to log in to Denver Community Home Banking site. Please be sure to enter the specific account type with your ID # [e.g. 59487-S75 (default checking account)]

For security reasons, these items may be given or sent to you separately.

When you have received the necessary information, this guide will help you enable your accounts for online account services in Quicken. For step-by-step help for any online task, go to Online Banking in Quicken Help.

Important: Check for updates to Quicken for Macintosh

Choose Check for Updates from the File Menu and follow the instructions to download and install the latest update to Quicken for Macintosh.

Create an account for online access

Skip this section if the account you want to enable is already in the Quicken Data file you are using.

1 Choose Set up a New Account from the Activities menu.

2 Follow the onscreen instructions to create a new bank or credit card account.

Enable the Quicken account for online account services

1 Choose Set up Online Services from the Activities menu.

2 Follow the onscreen instructions to enable this account for online account access and online payment services.

Your options may change depending on services available for this account.

Download transactions for the first time

The first time you use online account access, we recommend that you connect just to download transactions. This will enable you to update your register before doing other tasks. You must complete one online session before attempting to send online transactions or email from within Quicken.

1 Choose Download Banking Transactions from the Online menu.

2 Choose your financial institution from the pop-up menu under the logo on the left side of the window.

3 Choose the account name from the account pop-up menu.

4 Click Get Online Data.

5 Enter your PIN (the number assigned to you by your financial institution for use with online banking in Quicken).

Some financial institutions require that you change your PIN. If prompted, enter a new PIN following the requirements from your financial institution, and then enter it again. Click OK. Quicken connects to the Internet and downloads your transactions for all online accounts at that financial institution. Quicken does not automatically disconnect you from the Internet, so you may want to close your Internet connection after you have downloaded transactions.

Your downloaded transactions for the selected account are displayed in the top half of the window.

When you select a transaction, that transaction is shown in the register in the bottom half of the window.

The balance of your financial institution account appears under the account name. It may be different from the balance in your Quicken register.

Send Now or Out Box?

If you click Send Now, Quicken prompts you for your PIN, goes online, and sends your instructions immediately.

If you click Put in Out Box, Quicken adds this transfer or payment to the list of instructions to send to your financial institution. If you are creating more than one instruction put each one in the Out Box and send them together. When you are ready to send the instructions, from the Online menu, choose Out Box and click Send Now.

About your downloaded transactions

Sending online payments

Sending online payment instructions from Quicken is a fast and easy way to pay your bills. It requires two steps: set up an online payee and create an online payment.

Set up an online payee

An online payee can be any business, organization, or individual to whom you make payments. You have to add each online payee to the Online Payee list only once; all accounts in a Quicken file share that same list.

1 Choose Payments from the Online menu, then choose Online Payees.

2 Click New and enter the information as necessary.

Note that the address, phone number, and account number must be accurate. Your payment provider may need the address to mail your payment to the online payee. In addition, some payment providers use the phone number as a reference to identify and route your payment to the proper payee.

3 Click Create.

Create an online payment

1 Choose Payments from the Online menu, then choose Enter Payment from the submenu.

2 Choose Payments from the Online menu, then choose Online Payees from the submenu.

3 From the Payees list, choose the payee to whom you are making a payment and click Use.

4 In the Enter Online Payment window, enter the amount of the payment.

5 Enter a category to help you track income and expenses.

6 Click Put In Out Box.

Quicken saves this payment in the Out Box.

7 To transmit this payment, choose Out Box from the Online menu, then choose Send Now.